14-Day Free Return
Undamaged products in original packaging can be returned within 14 days of delivery for a full refund, excluding shipping costs.
Return Process
- Email [email protected] with your order number
- We provide a return authorization number (RA)
- Ship the product back to our warehouse
- Refund issued within 3-5 business days of receipt
Warranty
All genuine Bently Nevada products carry the original manufacturer warranty (typically 12-24 months depending on product category). Warranty covers manufacturing defects but not misuse, improper installation, or environmental damage.
Non-Returnable
Custom-configured products, special orders, and products that have been installed or modified are not eligible for return.